New casino carded play set to reduce gambling harm

22 October 2025

The rollout of mandatory carded play at the casino marks the delivery of a major recommendation from the Perth Casino Royal Commission.

  • Mandatory carded play will limit how long and how much players can gamble
  • New measure aimed at minimising the risk of gambling harm in the community
  • Key Perth Casino Royal Commission recommendation ticked off

The rollout of mandatory carded play at the casino marks the delivery of a major recommendation from the Perth Casino Royal Commission.

From 1 December, all patrons using electronic gaming machines (EGMs) at the casino will need to use a personalised membership card that sets time and loss limits.

The card, which will be linked to each player's account, will cap play at 12 hours a day and 28 hours a week, and include mandatory breaks every three hours.

Players can adjust their own limits within these caps but any increase to limits will take effect only after a seven-day cooling-off period.

Existing members will need to update their cards, while new players can sign up, taking a photo and setting their limits with the help of casino staff.

The system provides on-screen tracking and monthly activity statements to help players monitor their spending. It also allows the casino to identify risky behaviour and offer support when needed.

The introduction of carded play represents a major step toward reducing gambling harm at the casino as Gambling Harm Awareness Week gets underway.

Comments attributed to Racing and Gaming Minister Paul Papalia:

"The new carded play system will provide an additional safeguard for people at risk of gambling harm.

"Limits on gaming time and spending will help complement WA's robust gambling rules.

"This is another key Perth Casino Royal Commission reform delivered, with most recommendations now complete or close to it."

Comments attributed to Gaming and Wagering Commission Chair Gary Dreibergs:

"The introduction of carded play for EGMs at the Crown Perth Casino is just one of many reforms that have been put in place to help achieve the Gaming and Wagering Commission's objective of minimising gambling harm within the WA community.

"The Commission has provided directions to the casino requiring them to implement a range of initiatives to protect casino patrons. These include maximum bet limits, restricted play periods, setting of mandatory loss limits, provision of player activity statements and mandatory carded play on EGMs, which enables the casino to monitor for signs of gambling harm.

"The GWC remains vigilant in monitoring the ongoing effectiveness of these initiatives and will continue to hold the Perth Casino licensee to the highest standards of integrity and accountability in all of its operations."